Grid-Tools Support

Members of Grid-Tools Support Team are standing by and ready to help immediately. Use one of the following options, including live remote assistance, to contact support and get answers now.

Use Live Remote Assistance

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. A member of our support team will talk with you to determine the nature of your problem. You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

Live remote assistance is available from Grid-Tools during normal support hours: 9:00am-5:30pm UK time. Other support packages are available upon request. Contact Grid-Tools for details.


Click button below to start a session.
Powered by GoToAssist
 

Use Grid-Tools online forum

Interact with other Datamaker users and Grid-Tools support staff to solve issues, read about new features and functionality and share support queries. Click on the link below to use the Grid-Tools Datamaker Forum.

Login to the Datamaker Forum

 

Contact our support team directly

Email our support team