Grid-Tools technical support

 

"The support given to us from the Grid-Tools team was excellent. Even though most of the support team was in the UK, we still received round-the-clock support. It really felt like they were going out of their way to help us and ensure our problems were being solved as soon as possible. We have been 100% pleased with the support and service that Grid-Tools has provided and continues to provide our development team."

Large financial institution

Use live support

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. A member of our support team will talk with you to determine the nature of your problem. You will find the answers to security questions and system configuration requirements on our FAQ page.

You can also view a demonstration of a screen sharing session to get an idea of what it is like.

Live remote assistance is available from Grid-Tools during normal support hours: 9:00am-5:30pm UK time. Other support packages are available upon request. Contact Grid-Tools for more details.

Name: Click button below to start a session.

If there is no support analyst available, please email the support team here.